Renewals Advisor

As part of their ongoing commitment to looking after their clients and team they are looking to appoint a Renewals Advisor, to help the team ensure workloads remain balanced and clients receive the excellent service levels they are used to. This role is designed to assist client with day to day requirements (MTA's, document queries, SME renewal reviews) along with general customer service duties. The team will also assist in your career development over the next few years by providing further training, development and the opportunity to look after clients on an end to end basis once you're up and running on the Handling side. The day to day:

• Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
• Working with clients to expand and develop their coverage to ensure they have the right cover
• Liaising with the broking and support team to ensure all documentation is accurate
• Actively negotiating with Underwriters as required to secure the best terms
• Working in a compliant and timely manner on all cases.
• Ensuring Retention targets are achieved.
• Working with the regional management team to achieve business objectives and support with the development of colleagues
What's on offer:
• A highly passionate and motivated team that look after each other as well as their clients
• A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon renewal rates.
  
  You'll ideally have 2+ years' experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Motor Fleet, Employers Liability, Public Liability, Motor Fleet)
• Other strong sales or customer service experience may also be considered
• Ideally, you'll be Cert CII Qualified or looking to work towards that qualification
• Previous experience with Acturis is highly beneficial
• Able to interpret policy wordings and draw accurate conclusions
  
  Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK.