Renewals Sales Representative, EMEA South (French speaker)

As the Renewal Sales Representative, you will have a hybrid role. You will be responsible for your own individual set of renewals - managing & selling Term, Cloud and perpetual license renewals of Splunk's industry-leading software, working in close cooperation with Sales and Success Management teams to improve retention, minimize churn risk, and drive growth. You will have a consistent track record of success renewing Term Licenses and/or Cloud Subscriptions, with growth, and in building beneficial, positive relationships with customers, the broader account management team, and channel partners. This position carries a sales quota.,

• Manage a sales territory carrying an individual renewal rate target in contract renewal and growth.


• Meet/exceed assigned renewal rate and retention targets.


• Working on a rolling 4 quarter cycle, engaging with the broader account team, partners and customer health data to identify renewal risk, and partner on remedial actions aimed at securing an on-time renewal.


• Identify expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximize the opportunity.


• Maintain accurate account, license, service contract, asset and entitlement records within salesforce.com and ongoing customer interaction through the available data sources (such as SFDC, Tableau dashboards).


• Manage renewals from opportunity to invoice, understanding pricing and contractual obligations.


• Predictable Forecasting - demonstrated success in predictably and consistently delivering monthly and quarterly forecasts through strong opportunity management.


• Proactively identifying issues that may impact a renewal, and engaging all available resources to resolve.


• Track non-renewal, pending, and lost renewals including reasons for canceling
  
  Sales or Renewals experience with Software-as-a-Service (SaaS),company/solution across a diverse customer base with a demonstrated ability to meet or exceed a sales target for retention and/or growth


• Fluency in English and French (additional languages e.g. Arabic or Hebrew would be a plus)


• Ability to create and communicate business value to customers and partners from Splunk's technology portfolio.


• C-level poised, confident executive presence and polish, and excellent listening skills.


• Collaborates cross-functionally to ensure adoption and lifetime value by aligning solutions to high priority customer initiatives, adoption, value realization, and ultimately high customer satisfaction


• Expertise in team selling with sales, customer success, pre-sales, partners, and services.


• Experience in a sales function that includes both direct customer interaction and working within a channel sales model.


• Works jointly with the wider Account team to accurately score the health of customers and to Identify and mitigate renewal risk up to 12/18 months ahead of renewal date.


• Manage accounts by building and developing client relationships through personalized contact, understanding of client's needs, probing for expanded opportunity and use cases and ability to communicate solution values of products & services


• Excellent organizational skills with the ability to prioritize tasks, take initiative and work proactively with minimal supervision.


• Attention to detail through data analysis, logical thinking and collaboration.


• Problem solving - able to step in to overcome challenges and resolve issues in order to progress and close deals successfully.


• Have a strong product understanding, system knowledge and processes to manage a pipeline of opportunity.
  
  For sales roles starting salaries are expressed as On Target Earnings or OTE (OTE = base + on-target incentives in the form of sales commission plans).


United Kingdom

On Target Earnings: GBP 64,800.00 - 89,100.00 per year, Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com .