Rental Controller

As one of the largest generator specialists, our mission is to explore new opportunities where reliable power is critical and continue to grow sustainably in current markets.

Reporting to the Assistant Depot Manager, key tasks will include the preparation of quotations, conducting telesales, and follow-ups with customers who have been provided with quotations. This is a varied role, and on occasions, you may be required to work overtime.

What will you be doing in this role?

• Answer telephone calls, take enquiries, and problem-solve all of the customers' needs.


• Produce hire quotes for new and existing clients regarding rental pricing data.


• Communicate and liaise with the team at Milton Keynes daily for plant allocation and scheduling of work etc.


• Liaise with the team at MK and produce orders for cross hire equipment if required.


• Liaise with the Accounts department with the opening of new customer accounts.


• Ensure compliance with the Company procedures when receiving a customer(s) purchase order.


• Ensure high value enquiries are passed on to the relevant Sales Manager in a timely manner.


• Proactively chase outstanding quotes and report findings to the appropriate Manager.


• Produce rental related paperwork (e.g. Job Sheets, Delivery and Off Hire Notes).


• Comply with all aspects of the company's ISO 9001:2015 (Quality) and ISO 14001 (Environmental) procedures, proactively contributing to the company's continuous improvement programme.
  
  Good organisational and communication skills are required.


• Excellent telephone manners.


• Previous telephone sales or customer service experience is required.


• Good IT skills, primarily in Excel and Word.


• Ability to multi-task and work well under pressure.


• Ability to learn in-house systems.
  
  Power Electrics is a proud family company, dedicated to innovation, excellence, and customer service. We have grown from a small yard in 1963 to operating out of several locations across the country, and now with a fleet of over 2,500 generators. We continue to offer a specialist, single-source solution for diesel generator Hire, Service, and Parts.


Our employees are our greatest asset, and their dedication and enthusiasm have helped us to become so successful. Power Electrics are committed to providing a workplace that encourages growth and personal development for all employees. We recognise the value of our employees and the contribution they make.

By investing in new research and technology, we're providing our customers with reliable power that is increasingly sustainable and environmentally friendly. It's certainly an interesting time to be working within the power generation industry.

We offer great benefits to all of our staff:

23 days holiday (plus bank holidays) - increasing with length of service

Competitive salary

Excellent development and progression opportunities

Company pension scheme

Private medical scheme

Life assurance scheme - with access to more healthcare support and counselling services to help protect employees' financial, emotional, and physical wellbeing

Our philosophy:

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.