Rental Manager

Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents and Yard Controller. We all have a part to play! The Dartford Rental Manager needs to be highly customer focused, driven by success, a good people manager and to ensure vehicle availability and business growth. The branch needs a decision maker and a leader that encourages our team to deliver immediate and continuous decision making, together with drive and innovation to minimise vehicle downtime and above all, deliver on our service commitment to our customers The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance and support to their team to ensure an industry leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures. As a Rental Manager with Northgate Vehicle Hire, we offer

At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centered on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained., With over 60 branches nationwide, Northgate Vehicle Hire are the UK's go-to provider of light commercial vehicle rental solutions, partnering with some of the country's most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And we're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.

Located near key attractions like the Dartford Crossing, Bluewater Shopping Centre, and the O2 Arena, our location offers convenience and accessibility. We pride ourselves on creating a casual and friendly work atmosphere, where you can thrive and grow with us. Join a team that values your well-being and work-life balance, all while being part of a successful and respected company. But that's not all - our Dartford branch is also integrated with Auxillis, offering seamless accident management services right on-site., Of course, a great basic salary, but there's much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren't limited to) …

• A fantastic quarterly bonus scheme
• 24 days annual leave (+ bank holidays) and an extra day's leave to celebrate your birthday
• free life assurance
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• exclusive employee vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!