Repairs Administrator

We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people!, As a Repairs Administrator, you'll provide high quality administrative support for all of our repair service areas as required. Duties include (but are not limited to) word processing, receiving and responding to emails, telephone enquiries, processing quotes, producing reports. You'll need to have a good eye for detail, so you can accurately maintain records using a range of software and platforms. You'll process invoices and will raise/close work orders, as well as running regular reports using our databases. This is a varied, fast-paced role which means you'll have to prioritise your workload, manage your time well and enjoy working in a busy environment! You'll have strong IT skills, be competent in the main MS Office apps, and be able to learn how to use new systems quickly. You'll be a great team player, but will also work well using your initiative with minimal supervision when needed. We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures".

We're recruiting for a Repairs Administrator to join our team! Contractually based out of our Basingstoke office, this is a hybrid role which allows you to work from home, with 20% of your time to be spent in the office for collaboration with your team and colleagues across the business. This is a permanent, full-time role, working 37 hours per week. Want to know what we can offer you?

• 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
• A productivity-related bonus scheme to enhance your take-home
• A generous contributory pension of 6%. We'll match employee contributions between 7% and 10%
• Life assurance paid at x 3 annual salary
• Private medical insurance
• Health care cash plan called Medicash
• Enhanced pay for maternity, paternity, adoption and shared parental leave
• Access to counselling, legal and financial information
• Electric car scheme
• Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes