Repairs Officer

Leadership - Support continuous improvement in Housing Property Services Team
People management - Provide effective line management of all team members.
Strategy - Contribute to the ongoing delivery of the Asset Management Strategy (AMS)
Business plan - Support the development of a clear plan to deliver the R&M Team's contribution to the AMS.
Performance Management (PM) - Plan and monitor performance against service objectives and customer needs and ensure effective budget management.
Processes - Maintain effective procedures and processes to deliver a customer focused service.
Partnerships - Maintain effective partnership-based relationships with all other parts of the R&M Team, the Council (including elected members), and external bodies.,

• Provide effective line management to the appropriate Trades, Gas/ Electrical, Planned Maintenance, compliance and Business Support functions, in delivering a high quality customer based service.



• Ensure financial compliance with North Northamptonshire Council procedures.



• Maintain work procedures and systems which ensure that an effective, efficient and accountable service is delivered.



• Ensure your service area responsibilities are properly coordinated across work areas and fit for purpose in order to meet both the Councils and its customers. expectations.



• Determine priority, programme work and supervise a number of tradespersons staff. Plan own workload and develop systems of work.



• To create, review and update health and safety policies and procedures in conjunction with the Health and safety team.



• To provide professional advice and recommendations to enable the council to maintain compliance with relevant health and safety, building and environmental legislation.



• Ensure your service area has a strong and effective relationship with other partnering services within the organisation, in order to meet customer demands.



• Ensure that your staff carry out their functions and account for time and materials in delivering an efficient and effective repairs service.



• Hold regular meetings with your staff ensuring clear communication and meeting key delivery issues.



• Ensure that standard management procedures and protocols are maintained, in line with good practice policies.



• Ensure good relationships with partner organisations, Elected Members, Chief Officers and tenants are maintained and are appropriate.
  
  A good general education including GSCE Maths/English or equivalent.



• A broad knowledge of construction or an understanding of property maintenance



• A broad knowledge of asbestos and related procedures.



• Knowledge of Health and Safety legislation as it applies to Direct Labour Organisations and landlords.



• Experience of working with customers in high volume environments with the ability to manage a demanding workload.



• Ability to work on own initiative.



• Ability to communicate both orally and in writing.



• Ability to work as part of a team, maintaining high levels of integrity and discretion.



• Ability to undertake flexible working arrangements to meet work programme requirements. Appropriate IT skills Ability to prioritise own resources in a changing environment.



• Ability to demonstrate awareness/understanding of equal opportunities and other people's behaviour, physical, social and welfare needs.



• Post holder must have access to a car for business use.
  
  We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.


Our priorities are:

• helping people live active fulfilled lives


• caring for our young people, providing them with high quality education and opportunities


• enabling a thriving and successful economy


• leading on a green and sustainable environment


• ensuring our communities are connected so they can shape their lives and where they live


• providing modern public services


Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.


• a competitive salary


• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.


• opportunities to develop your skills, knowledge and potential in a large unitary council


• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days


• agile and flexible working arrangements to help you with a healthy work-life balance.