Repairs and Spares Manager

The Spares and Repairs Manager is responsible for managing the end-to-end order book review process for spares and repairs sales orders, ensuring effective communication between all stakeholders. This is a dynamic role requiring a proactive, organized, and relationship-focused individual who is keen to drive improvements in the spares and repairs process while ensuring seamless project delivery, 1.Build Strong Working Relationships:

• Foster collaborative relationships with internal teams such as project managers, procurement, and operations to facilitate smooth order book management.
2. Data Management & Reporting:
• Download and manipulate data from internal systems, transforming it into user-friendly formats for easy review and decision-making.
3. Order Book Review Management:
• Lead the order book review cycle, chairing meetings and ensuring all actions and follow-ups are completed between reviews.
4. Process Management & Continuous Improvement:
• Ensure the spares and repairs processes are clearly structured, and communicate roles and responsibilities (RACI) to all stakeholders.
5. Guidance & Support:
• Provide guidance and recommendations to project managers and other team members on how to resolve issues and move actions forward.
6. Escalation & Problem Resolution:
• Act as the point of escalation for unresolved issues and provide clear direction for resolution.
7. Meeting Management & Reporting:
• Chair order book review meetings, ensuring actions are captured and tracked effectively.
8. Collaboration & Communication:
• Ensure clear communication between all team members to maintain a consistent flow of information, particularly concerning blockers in the process, on time delivery and backlog review
  
  Influencing skills - the ability to influence and manage relationships with stakeholders at all levels, ensuring collaboration and driving action without direct authority
• Demonstrated resilience and persistence in following up on actions, overcoming obstacles and ensuring projects remain on track
• Strong problem-solving and decision-making skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently while managing multiple tasks and deadlines.
• Process-oriented with a focus on continuous improvement.
• Strong understanding of RACI models and process adherence.
• Commercial Awareness
• Demonstrated ability to build and maintain strong working relationships with multiple stakeholders.
• Proven ability to lead meetings, manage escalations, and drive actions to completion.
Values & Behaviors:
• The individual should be able to communicate well at most levels and be able to approach and work with colleagues in an integrated team for a common objective
• Displays passion, energy, drive, agility and tenacity in achieving work-related goals under difficult circumstances
• Enjoys or thrives on developing and performing through teamwork and promoting improvements and change
• Promote and be a role model for equity, diversity and inclusivity
  
  In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions., At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.