Repairs Surveyor

We have a new opportunity for a Repairs Surveyor to join our Guinness Property team. As a Repairs Surveyor you will carry out surveys and property inspections and oversee the delivery of subcontracted repairs to ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

Reporting into our Complex Repairs Manager you will carry out surveys to properties within your specified region, including Damp Mould and Condensation inspections. You will be responsible for diagnosing the cause of complex faults and failures and post inspect works supporting Guinness Property to ensure high-quality optimum works are delivered in budget, on time, safely and to a high standard whilst achieving and maintaining customer satisfaction KPIs and ensuring value for money is achieved through the delivery of effective procurement and management of repairs.

We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll be an experienced and highly knowledgeable Repairs Surveyor you'll also have great customer service skills and the ability to work autonomously to assess and improve property standards. You'll also be able to demonstrate the below essential skills and experience:

Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
Understanding of responsive repairs, voids work, planned and cyclical repairs requirements.
Ability to be proactive and work on own initiative, with limited supervision.
Experience of managing contractors.
Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
Demonstrates the Guinness Behaviours.
Full Driving Licence
Desirable:

A good understanding of the context of social housing.
Experience in working within a commercially aware environment., Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
Evidence of continuous professional development.
Desirable:

Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
RICS (Building Surveying) or MCIOB membership.
What we can offer you, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Salary £44,919 per annum full time, 39 hours per week Monday to Friday.
Company vehicle - for work use only
35 days annual leave (including bank holidays) plus option to buy and sell 5 days.
A generous contributory pension of up to 9% matching contributions
Life Assurance 3 x salary
Health care cashback plan
Ongoing learning & career development opportunities
Payment towards professional subscriptions
Discounts portal to save money on various products and services.