RES Energy Specialist

As an Energy Specialist, you'll be part of our customer operations and have the most important job - wowing our customers. You'll own the customer experience end to end and consistently deliver exceptional service, taking full responsibility for your customer's journey. Nexties are all over it Our customers are our priority - we strive to always be at the top of our game, making sure we're there to answer their every question. We empower our Nexties to grow, drive your own development, be creative and proactive. We are customer obsessed No two days are the same at E.ON Next. Each day presents new opportunities to meet our customers needs and we trust you to deliver brilliant customer experiences by actively providing efficient and knowledgeable solutions, and using our state-of-the-art tech to do it. Nexties work hard, play hard and repeat Nexties give their best, keeping an eye on how we're performing and smashing our goals. We don't just want to succeed, we also help each other to succeed. We celebrate our successes, giving each other big team shout- outs.

Passionate about delivering an exceptional customer experience

• Resilient and excited to tackle complex problems
• Great communicator with strong English skills (written and verbal)
• A team player who thrives in a fast-paced environment
• Confident in making decisions and embracing change, Previous customer service experience (don't worry if you're new to energy, we'll provide full training)
  
  Competitive salary: 24,195 - 26,010 per annum, dependent on experience
• Hybrid working approach: Split your week between home and our hub (typically 2-3 days at our London hub)
• Generous holidays: 26 days holiday plus bank holidays AND a guarantee of your birthday off
• Weekly socials: wind down with your team at our fun weekly socials
• Work-life balance: we work Monday-Friday, 9AM-5PM, so you can enjoy your evenings and weekends
• Amazing benefits: Access a wide range of flexible benefits including extra holidays, retail discounts, health and wellbeing options and more
• Pension scheme: Enjoy a generous pension contribution for your future