researcher / writer

We're looking for a Senior Researcher/Writer to join our Content Research and Analysis team on a year fixed term basis.

The role

Do you have a nose for a story, top-notch research and writing skills and the desire to make a difference in consumers' lives?

As a Senior Researcher/Writer you'll be investigating and writing content on energy - one of our most popular home content areas - for Which? magazine, our website and other channels.

You'll work in a team of 40 including investigative researchers, journalists and market analysts making a difference to consumers' lives through the research we do, the detriment we uncover and the help we give.

Your work will also have you working with others across the organisation too. But you'll also enjoy the autonomy to pitch and develop your own content ideas with support from your editor.

The quality of your investigative research and analysis will play a vital role in upholding our well-deserved reputation for fairness, thoroughness and reliability.

This is primarily a desk-based role, but you will be required to use your networking skills to build external relationships with key contacts, and your varied approaches to investigative research may take you out-and-about to experience issues through the eyes of the consumer.

Key responsibilities include:

You'll be organising original research-based investigations such as a survey of the best and worst energy companies (rated by their customers including our comprehensive member panel) or an investigation into green energy tariffs. You'll pitch ideas for compelling research, have an ear to the ground in the ever-changing energy market, and make sure we cover breaking news.

You'll be turning your research into compelling content - mainly for our website, but we'll need someone who can turn their hand to news, online and print content and working with teams across the organisation, such as our press team to PR the best stories, our podcast team, or our social media team who put together video content.

You'll be responsible for curating and adding to online energy advice, including guides to getting the best energy deals and figuring out which tariffs are most suitable, as well as tips for saving money. You'll look at SEO trends and page metrics and take learnings from them to make sure your online advice and news content is being seen and used by the most people.

You'll work with colleagues in other teams to optimise journeys from your energy content through to Which?'s independent energy tariff comparison service and a new online service that will help them to make improvements to their home to increase its energy efficiency.

This role will suit an experienced researcher/writer with a passion for helping people negotiate the trickiest day to day decisions through great advice.

You will ideally have a track record in research and great online writing skills, as well as an understanding of consumer concerns. Ideally you would have experience of writing about energy or home content, but more important than that is a strong interest in the topic

You will also need you to be able to turn a hand to other areas of content if needed, as part of working in a team that covers diverse areas.,

• Proven project management skills, including the ability to juggle simultaneous tasks, prioritise your own workload and deliver on time.


• Ability to develop and maintains strong internal and external contacts to ensure up-to-date subject expertise


• Research experience to include knowledge of, and ability to select from a range of research methods, and good attention to detail


• An understanding of the consumer issues around energy, with ideas on how to translate this into investigative work for Which?.


• Proven writing skills across a range of channels, with the ability to write for a consumer audience


• Ability to work effectively as part of a team, and build strong relationships with multiple stakeholders across the organisation quickly


• Ability to ensure our online content is optimised and achieves its performance goals in traffic, sign ups and affiliate journeys


• Great communication skills
  
  This role offers a competitive salary, hybrid working (5-8 days per month in offices in Central London), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme.


Salary £34,000 to £42,000 per annum., We also have these benefits for you to consider:

• 35 hour working week


• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days


• Award winning pension scheme - when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)


• Discount site Sodexo which offers large %% off every day shopping and holidays


• Annual Award (depending on employee and company performance)


• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)


• A discretionary death in service benefit provision equivalent to six times your annual salary


• Free access to Which? member content and free access to Which? money and legal helplines


• Work from (almost) anywhere" for 4 weeks of the year policy


The interview process for this role involves:-

• 2 hours - A first interview (up to an hour) with a short written task (up to an hour)


About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the 'Top 25 Inclusive Employers' List and currently ranking 16th.