Reservations Agent
Four Seasons Hotels Limited, Mayfair, City of Westminster
Reservations Agent
£38500
Four Seasons Hotels Limited, Mayfair, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 5 days ago, 17 Oct | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
job Ref: 106b7655710e4af99f7e5e0eed9f5302
Full Job Description
The Reservations Agent will provide a first class service to the Four Seasons Standards, ensuring that the guests' needs are met and will do this in a pleasant manner as an ambassador for the Four Seasons product. They will be knowledgeable about product and effective at selling it on the telephone handling general enquiries regarding bookings and amendments for Four Seasons Hotel London at Park Lane and other Four Seasons properties in the UK Collection.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Surrounded by the capital's greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city's high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London's famous sights. Four Seasons Hotel London at Park Lane is looking to recruit a talented Reservations Agent to join our team., Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
- £38,500 package which includes Hotel service charge, bonus incentive and salary.
- Excellent Training and Career Development opportunities
- Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
- Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
- Holiday entitlement increases with years of service up to 33 days off
- Free Life Insurance while on duty.
- Opportunities to build a successful career with global potential
- Season Ticket Loan & cycle to work scheme
- Free Uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream - a salary advance benefit
- Employee Recognition Programmes
- & many, many more surprises to discover!