Reservations Assistant

5 Hertford Street

Reservations Assistant

£26354

5 Hertford Street, Mayfair, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 20 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 3d857d4a96b94a9d9c69e57668e9d8ea

Full Job Description

  • Answering the main club line and being the first point of contact for callers to the club.
  • Transferring calls internally, taking messages, and passing on to the relevant department / person.
  • Taking reservations using Sevenrooms, making cancellations, changes and amendments.

    Experience of working in a luxury hotel, restaurant or private member's club advantageous
  • Excellent phone manner and organisational skills
  • Knowledge of Sevenrooms booking system
  • Ability to multi-task Excellent rapport building and inter-personal skills
  • Good IT/Admin Knowledge

    5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

    33 days holiday per year (including bank holidays)
  • Discounted gym membership with Nuffield Health & Gymflex
  • Birthday day off
  • Monthly well-being days with our Chiropodist, Reflexologist and Masseuse
  • Private medical insurance with AXA
  • Cycle to Work Scheme
  • Employee Assistance Programme - Hospitality Action
  • Free English Classes
  • Access to a company doctor
  • Eyecare vouchers
  • In-house industry training
  • Sponsored social events
  • Season ticket loans
  • Retail discounts with Edenred
  • Recommend a friend bonus of £750
  • Staff Accommodation (subject to availability)
  • 20% Staff Discount at Birley Bakery
  • Nursery Workplace Scheme
  • Free freshly prepared meals on duty, Either a Full-time or Part-time basis
  • Based at our Head Office in Mayfair, with shifts on a rota basis between Monday-Saturday
  • Sundays always off
  • The club is closed on Sundays, Bank Holidays and throughout Christmas each year., up to £12.67 hourly, Plus tips 2-5 Hertford Street, W1J 7RB, London Office & AdminLondon 5 Hertford Street Private Members Club
  • 51-250 Employees
  • Hiring on JOB TODAY since October, 2021 Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. 5 Hertford Street Private Members ClubActive 5 hours ago