Reserve Traffic Office Admin / Yard Marshall / Control Operative - Midlands Super Hub (NN6 7GZ)

Please note, following the commencement of your employment, you will have a chance to move onto a set duty on either the Early, Late or Night shift, these will be allocated based on seniority. There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey. We are looking for Leave Reserves to cover the Traffic Office Administrator, Yard Marshall and Yard Control Operative duties at the Midlands Super Hub. As a Traffic Office Administrator you will:

• Help maintain the quick, efficient & safe running of the Midlands Super Hub Transport Office
• Working with a variety of systems including the BAT, Isotrack Management System (vehicle tracking) and the FTA, the system used to record our drivers' hours, is kept up to date and data correctly inputted daily in order to ensure that we comply with legislation.
• Issuing of vehicle keys and logbooks and ensuring digital tacho cards are downloaded in line with Royal Mail policy.
Debriefing all drivers with any unresolved issues to be passed onto shift manager.
• Vehicle allocation and vehicle defect monitoring, liaising with the vehicle workshop as necessary
• General office administration tasks as directed
• Good knowledge of Microsoft Excel and Word is necessary
As a Yard Marshall you will: be responsible for safety in the yard, liaising with drivers, trailer checks and coordinating vehicle movements with the Vehicle Operating Centre and the Flow room. Your duties will include:
• Communicating efficiently with on and off site drivers and dealing with any problems they should encounter whilst in the yard or Transport office
• Ensure Health & Safety site rules and Safe Systems of Work are being adhered to
• Confirming and ensuring trailers and vehicles are parked at their correct destination
• Dealing with driver queries and problems
• Performing trailer park brake and speed checks
• Dealing with ad hoc customer queries in the transport yard
As a Yard Control Operative you will: be based in the Transport Office primarily computer based. Your duties will include:
• Working with a variety of systems including the BAT, Isotrack Management System (vehicle tracking) and C3 is kept up to date.
• Issuing the correct trailers to drivers
• Ensuring there are enough trailers in the yard to run the operation
• General office administration tasks as directed
• Good computer skills and knowledge of Microsoft Excel and Word is necessary
  
  Upbeat, independent and self-motivated
• Organised, punctual and ready to deliver great customer service
• Good communication and interpersonal skills
• Ability to maintain confidentiality, adapt and work under pressure to strict deadlines
• Administration and computer literacy skills
• Happy to work outside in all weathers and takes pride in what you do
  
  To deliver on our ambition we want the best and that's why we're delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive:
• Pay monthly, hourly rate of £12.54p/hr
• Overtime 1.25x the normal hourly rate
• 22.5 days holiday, rising with length of service (pro-rata)
• Contributory pension scheme
• Lots of opportunity to develop a career
• Full uniform provided if you're on a contract of longer than three months
• Excellent parental leave policy
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership