Resettlement Caseworker

We are working closely alongside a Local Authority in Flintshire to assist with the appointment of a Resettlement Caseworker, on a 6-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration., Undertake and ensure preparations for new arrivals are in place for and in the residence and making practical arrangements.
Refer families to appropriate service providers, where necessary supporting the process of making contact on their behalf, by telephone, in writing or in person. To encourage and support clients to live as fully and independently as possible within the local community, providing information, emotional, organisational and practical support as appropriate. Manage and acquiring translation services for clients on a day-by-day basis.
Support families with necessary paperwork to enable service users to access services, including making appropriate applications and claims as required
Keep accurate records of casework and monitoring data in line with the requirements of the project
Service Level Agreement and provide reporting when required
Keep abreast of changes in service provision, eligibility of clients and relevant legislation; disseminate this information to colleagues at the Forum and where appropriate to other service providers

Grades A-C GCSE
HND qualification or equivalent or significant experience in delivering person centered support
Must have a formal qualification and/or suitable relevant experience of working within the Refugee/Third sector