Residence Receptions Assistant

We are looking for a Receptions Assistant with excellent customer service skills to join our Residence Experience team. This role would be suited to someone with a friendly personality and someone who is eager to create memorable experiences for our students and commercial guests.

With over 5,000 bedrooms on campus and in the city, we operate multiple reception hubs for students, staff, visitors, and commercial guests. Being part of our team requires a level of flexibility and availability to work across a variety of locations and hours, You will work across all receptions on a 5 days over 7 day rota. The rota covers work on any of the 7 days per week between 8am - 10pm and therefore weekend working will be sometimes be required.

You will be the first point of contact, acting at all times in a welcoming and professional manner, respecting both diversity and equal opportunity. The key purpose of the role is to carry out receptionist duties and respond immediately to general enquiries, by phone, email and in person. You will enjoy working with a wide variety of people and be able to build good working relationships with other University departments and key stakeholders.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

What we can offer you:
a very generous employer contributory pension scheme
generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
an excellent reward package that recognises the talents of our diverse workforce
a wide range of personal and professional development opportunities
a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.
Find out more about our benefits.