Residency Living Manager

Are you ready to make a lasting impact on the lives of students? As our Residency Living Manager for Northumbria University's student accommodation, you'll lead with vision and empathy, guiding students through their residential experience from start to finish. From curating memorable welcome events to fostering a vibrant community and providing year-round support, your work will directly influence students' lives and well-being. This role isn't just about managing accommodation; it's about creating a home away from home where students feel valued, supported, and inspired to thrive. You'll collaborate with key stakeholders, organise meaningful events, and develop innovative residency living strategies tailored to meet student needs. If you're a compassionate leader with a knack for community building, strategic thinking, and hands-on management, we'd love to hear from you! Work Pattern - 40 hrs pw 09.00 to 17.30 Monday to Friday flexibility essential for paid on call rota What you'll do:

• To support a residency living strategy, continually review the strategy against the business plan and update accordingly.
• Understand and advise the SMT on residency living best practice, staying ahead of the curve at all times.
• Attend various events and conferences across the year, demonstrating we are leaders in the market place.
• Lead your team and empower them to create an exceptional residency living experience for our residents, providing the best platform from which our students can excel at their studies. To create an environment that gives a homely experience where students will choose to remain until they graduate.
• Each year to recruit and train the Residency Adviser (RA) team for each site.
• Lead the on-site Residency Living team, providing direct line management to staff, including conducting regular team briefings, as well as 1-2-1's.
  
  A highly organised individual.
• Sound understanding of social media and communications strategies.
• An ability to lead and influence people.
• Excellent presentation skills
• Possess good communication skills, both verbal and written, including accurate spelling and grammar and the ability to give explanations and/or instructions clearly.
• Ability to prioritise own workload with minimal supervision and use of own initiative.
• Ability to work quickly and calmly, especially under pressure and in emergency situations.
• Experience of Data Protection and handling sensitive issues in an appropriate manner.
• Experience of working with, and the ability to empathise with people from a diverse range of backgrounds, cultures, and religions.
• Experience of using databases, spreadsheets and other computer-based applications including Microsoft Office
  
  Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
• Mental Health Support: Unlimited access to an online platform for mental health and wellbeing.
• Employee Assistance: Access to support for everyday challenges, including legal and financial advice.
• Health & Wellbeing App: Enjoy a free app with rewards for healthy living, plus 24/7 virtual GP access.
• Discounts & Financial Benefits: Exclusive deals through the Sodexo Discounts Scheme, alongside insights and savings via the Salary Finance Platform.
• Retirement Planning: Join the Sodexo Retirement Plan to secure your future.
• Death in Service Benefit: Protection for your loved ones in the event of your passing while employed.
• Career Development: Opportunities for growth through a variety of learning and development tools.
• Cycle to Work Scheme: Promote a healthier lifestyle while helping the environment.
• Volunteering Opportunities: Engage in meaningful community support initiatives.
• Flexible Work Environment: Enjoy a dynamic workplace with competitive compensation.