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Residential Facilities Manager

Ballymore

Residential Facilities Manager

Salary Not Specified

Ballymore, Poplar, Greater London

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 23 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 999f06052c354973b3ad10bb3257a0b6

Full Job Description

  • Day to day management of hard services and critical infrastructure related to the development and in accordance with the framework of systems centrally defined by the Facilities Department.

  • Local management and coordination of contractors, consultants and service partners on site in line with the centrally defined contract mechanisms.

  • Local management and auditing of infrastructure and building services including fire and security systems, water hygiene, vertical transport, utilities and critical plant via the appointed CAFM system.

  • Monitor health, safety & compliance activities across the estate in accordance with the BAML Health and Safety Strategy and using our Meridian compliance system.

  • To assist in the mobilisation, delivery and coordination of project works on site.

  • To provide facilities-related advice and support to the estate management team.

  • To maintain clear reporting to the central Facilities department and Property Director ensuring visibility of local infrastructure status and immediately escalate issues for further support as required.

  • Lead on the local maintenance of the building infrastructure including structure, building envelope, internal fabric and mechanical & electrical services in accordance with the framework defined by the Facilities department.

  • Maintain the required inspection, auditing, record keeping and document control activities associated with the above.

  • To function as the point of contact for locally delivered FM activities including action of recommendations arising from fire risk assessments, water hygiene risk assessments, health & safety audits and other external inspections.

  • Provide advice, support, monitoring and instruction for the estate management team members in their discharge of facilities-related activities including, but not limited to, fire alarm testing, fire door inspections operation of M&E systems (CCTV, BMS, access control etc), communication with customers, contractor callouts, compilation of SOPs and shift handovers.

  • Ensure local arrangements and critical spares are in place to deal with unplanned interruptions to essential building services.

  • Ensure the swift identification and rectification of day-to-day maintenance activities including re-lamping of light fittings and minor repairs.

  • Ensure that insurance claims are appropriately addressed, rectified and tracked in accordance with the procedures in place with the underwriters and loss adjusters.

  • Follow up on out-of-hours reports to ensure that actions are closed out appropriately.

  • Provide regular reports to the Portfolio Facilities Manager and PD related to the status the local facilities and any associated risks.

  • To promptly escalate matters to the central Facilities department for advice, support and instruction as required.

    Educated or experienced to NVQ level 6 in Facilities Management, Building Services, Estate Management or a related discipline.

  • To hold membership of a relevant professional body including BIFM, CIBSE, RICS or IOSH.

  • Must hold a NEBOSH or IOSH accredited qualification in Health & Safety.

  • To have an engineering background with a sound understanding of M&E, Critical infrastructure, contract management and PPM's.

  • Detailed experience in the use of CAFM and compliance software.

  • Experience working in facilities or estate management for a minimum of 10 years.

  • Solid experience in the management of external suppliers, contactors and consultants covering a range of services. (Primarily hard services)

  • Experience of the management and coordination of health safety.

  • Familiarity with facilities documentation including O&M manuals, drawings, engineer reports, compliance certificates and PPM planners.

  • Experience working in a project environment and the handover of new schemes.

  • Communicate verbally in a clear, concise and business-like manner.

  • Make sure all written communication is presented in a professional manner ensuring grammar, spelling and format is appropriate for the recipient and purpose.

  • Ensure problems that arise are dealt with and solutions found to ensure delivery to clients.

  • Demonstrate ability to make decisions both independently and collectively, having first evaluated all options. Support decisions with factual information.