Residential Scheme Manager

Are you a customer focused people person, looking for an exciting new role within an organisation committed to improving lives? Are you passionate about making a difference to people? If so, our Residential Scheme Manager at Winterburn Gardens in Leicestershire could be the perfect job for you…, As a Residential Scheme Manager, you'll be responsible for managing our Winterburn Gardens scheme which contains 34 flats, supporting our customers to live the life they choose to live, whilst providing a localised and dedicated service with an added personal touch. Further key responsibilities are listed below:

Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained.
Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency.
Take on the management of service delivery, with particular attention to housing management and maintenance issues.
Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities.
Promote good communication between residents and their families, Longhurst Group and our approved service providers.

Our Residential Scheme Manager position is a scheme based, residential role contracted to 35 hours per week. To us, this means you'll be living on-site alongside our residents in a 1-bedroom flat with working facilities and parking, separate to the resident's accommodation. Our Winterburn Gardens scheme is attractively landscaped and is conveniently situated for travel to Leicester City Centre. Close to various local amenities, the scheme is also well served by local public transport, with the nearest bus-stop less than 100 yards away.

To be successful in application for our Residential Scheme Manager position, you'll have a customer focused background with the ability to engage residents whilst holding basic digital skills (Microsoft Office, etc).

This is a hugely exiting time to join Longhurst Group - not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Residential Scheme Manager opportunity will help to empower residents and sustain independent living. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.

Naturally working with our customers, we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to over the past 5 years as a minimum in terms of employment history. This could include carer duties, travel, seeking work, education, employment, training, or volunteering., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Homeownership team are critical to ensuring our leasehold elderly residents are supported and living independently.

A competitive 28-day annual leave entitlement plus bank holidays
Pension Scheme with contributions matched by us up to 8.5%
Life Cover of three times your annual salary (as part of pension scheme membership)
Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
Free Eye Tests
Free flu vaccinations
Investment in your personal development through our extensive learning and development opportunities.
Professional subscription for membership fees relating to your role, paid for by us
Family friendly, carers leave plus other paid leave
Long Service Awards
Carers Networking Group and resources to support Unpaid Carers