Residential Services Assistant-IFTC

Serco Group Plc

Residential Services Assistant-IFTC

£23795

Serco Group Plc, Oak Tree, Darlington

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 30 Aug | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 44e36d70e18b4da7932202725d6cf25c

Full Job Description

  • All aspects of cleaning of the fire ground classrooms

  • All aspects of cleaning in tech block including shower areas, toilets, communal areas, and classroom

  • All aspects of cleaning in communal areas of the fire ground including toilets, rest rooms, offices.

  • Replenish all drink areas in Fire ground & tech block tea rooms

  • Replenish any welcome documents/brochures in bedrooms and main areas

  • All aspects of cleaning in communal areas such as front of house, toilets, corridors, bar, conference room, gym, laundry rooms, classrooms etc.


  • Any ad hoc duties that are reasonably required

    Good all-round communication skills

  • Patience and understanding

  • Diversity awareness

  • Work as part of a team

  • Ability to work unsupervised

  • Ability to demonstrate flexibility

    Serco are recruiting for a Residential Services Assistant to join their current team based at Darlington.


  • The key purpose of the role is to assist the Residential Services team to ensure cleanliness and servicing is maintained to a high standard in the following areas: Tech Block and Fire ground, Accommodation, Technology House, whilst working in line with the policies and procedures in place. The position is to provide cover in busy periods, sickness, and annual leave at the International Fire Training Centre, who welcomes students from the UK, Europe and Internationally and operates in a diverse environment.

  • Up to 6% contributory pension scheme.

  • 25 days annual leave plus bank holidays.

  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.

  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.

  • A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion.

  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.

  • Interesting and enjoyable work.

  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.