Resource Planning Support Officer

As a Resource Planning Support Officer you will ensure Avon Fire & Rescue Service has sufficient operational personnel on duty to perform its statutory responsibilities, by recording and analysing information and dealing with queries on the deployment, absences and availability of operational staff, and ensuring Avon Fire & Rescue Service policies on crewing levels are applied.

You will also provide a wide range of administrative support to the customers of the Resource Planning Team to ensure training events are planned, coordinated and scheduled efficiently and effectively, whilst meeting internal and external customer requirements.

Some of the things you will be doing

• Accurately maintain and update FireWatch with information relating to all Service personnel, including information on sickness, other absences and training events.


• Coordinate and programme training events, incorporating key elements of the training cycle.


• Ensure training and development requirements are received from Managers. Coordinate responses and assist in the preparation of the Annual Training Plan.


• Update and maintain records using returns from Stations (Mob14's) to monitor and maintain minimum crewing levels across the Service's Wholetime stations.


• Accurately interpret absence information/applications, in accordance with Service policy, for all employees, including operational staff, flexi duty officers and support staff.


• Produce and issue clear, relevant and accurate information in an appropriate format for Operational Managers on a range of different areas, particularly training and crewing information, utilising relevant systems.


• Undertake a range of project work which may include research, liaising with training providers and our internal stakeholders.


• Contribute to the continuous development of administrative and electronic procedures and processes within the Unit.


• Develop and maintain an understanding of the work of colleagues within the Team to provide cover for absent colleagues and peaks in workload. Work collaboratively to ensure continuity of service and to meet customer needs within set deadlines, ensuring that risk critical areas of work are completed.
  
  Disability Confident

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.