Respiratory Patient Pathway Navigator - Fixed Term - Part Time

A Vacancy at Barking Havering and Redbridge Univ Hospitals NHS Trust.

This role includes working closely with the Lung Cancer team to ensure patients with a Lung Nodule are followed up appropriately, appointments and scans booked to ensure a smooth running of the patient journey.

You are expected to oversee the patient journey to ensure that patients are scheduled in accordance with principles and target waiting times as set out in the NHS Constitution, taking action to expedite patient pathways where necessary. The development of the role will be led by the needs of the patient; you therefore will be adaptable and willing to work flexibly. As the service progresses the you will be supported to work autonomously and to use their initiative towards hastening patient's pathway to treatment. You will ensure all documentation and reports are up the date in accordance with NOLCP milestones which will enable more treatments to be delivered to ensure improved survival rates.

The Patient Pathway Navigator will work across all respiratory sub specialities but primarily will work closely with the Lung cancer team and will support with data management for the Lung Cancer team for audits. The successful candidate will facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. This will include registration of patients and referrals, booking of appointments, prepping clinics, booking procedure and beds for patient admissions.

The Patient Pathway Navigator will also type clinic letters and be dealing with queries from patients and colleagues. The successful candidate will also have responsibility for tracking of patients notes and requesting clinical tests.

The Patient Pathway Navigator is a supportive role primarily to the Lung Cancer team and will provide an administrative role to the current Cancer Nurse Specialist (CNS) team and patients within the Lung Cancer pathway.

The post holder will be required to provide an administrative support role with regular contact with patients, external health partners and the BHRUT Lung Cancer team. The role will support the CNS and Respiratory Clinicians with coordinating care for Lung Cancer Patients in accordance with the National Optimal Lung Cancer Pathway and national waiting times.

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We're an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we're no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we're proud of and that our patients are happy with.

Many of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we're proud to be a London Living Wage employer.

We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023.

Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George's Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.

We're looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It'll make things easier for staff and will be better for patients.