Respiratory Sleep Studies Administrator

We are looking for a Respiratory Sleep Services Administrator to effectively manage the day to day administration needs of the Respiratory sleep services team.
You will support the clinical nursing team with regard to clinic delivery including explaining equipment storage, maintenance and cleaning and minor trouble shooting.
You will have experience in setting up and supporting sleep clinics and CPAP clinics and experience in dealing with members of the public.
This will be based over 2 locations
West Swindon health Centre ( Community Diagnostic Centre CDC and Moredon Medical Centre and occasionally at GWH, + Manage and review sleep administrative systems and processes to ensure best use of resources and efficient running of department within the Great Western Hospital.
+ Manage telephone enquiries including appointment queries and with regard to equipment issue and management.
+ Support patients chasing results and next steps.
+ Act as the conduit between patients and the clinical teams
+ Liaise with internal departments and wards.
+ Liaise with GP surgeries.
+ Booking of Inpatient requests, delivering prescribed equipment to the wards and then demonstrating how to effectively use the equipment.
+ Adding and building Clinic Templates on Careflow

Working for our organisation
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.", + Editing and adjusting existing templates against clinical direction and demand
+ Triage of sleep referrals against stipulated acceptance criteria
+ Review and transfer sleep requests from the sleep services referral email and then transfer onto wait list on CVIS (Electronic wait list and image archive system)
+ Manage the Sleep service wait list on CVIS (rolling cohort of 350 patients)
+ Daily review of the wait list and book appointments against clinical priority and then chronologically
+ Book ventilation and new patient sleep clinics
+ Book greyflash home study clinics
+ Book CPAP issue and fitting appointments
+ Monthly validation of the DMO1 breach list in support the Trusts n national submission of DMO1 position
+ Managing internal referrals
+ Meeting patients arriving for a clinic appointment
+ Supporting the clinical team during clinic with regard to any additional administrative tasks that need to be organised
Please see the attached job description for full information
Thank you for expressing interest in this role. For further employer guidance, please review the attached supplementary applicant information.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications, subject to eligibility of the role for a skilled worker visa and salary requirements. Not all roles in the Trust are eligible for sponsorship.
Eligibility for this role requires:
+ Current right to work in the UK, subject to verification.
+ Qualification of the eligibility sponsorship criteria
From 4 April 2024, UK immigration policy changes has increased minimum salary levels for skilled workers. For further information visit the UK Visas and Immigration website (Opens in a new tab).
Current employees should be aware that this position is advertised as a Great Western Hospitals position and appointment ends any TUPE protection.
Candidates are responsible for covering the cost of their own DBS check if required: £18 for a Standard DBS check, recoverable from the first pay, or £38 for an Enhanced DBS check, divided and recoverable over the initial two pay periods. Payment for DBS checks for bank posts must be settled prior to commencement. Apprentices are exempt from DBS payment.
We are committed to supporting our staff in achieving a healthy work-life balance through flexible work arrangements. Upon joining the Trust, you have the right to request flexible working, with an unlimited number of requests allowed.
Upon acceptance of a job offer, your information will be transferred to the national NHS Electronic Staff Records System. All communication regarding your application will be conducted via email; please ensure to check your junk/spam folders as emails may occasionally be filtered there.

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.
Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.
We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.
The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.
If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.