Restaurant Floor Manager

1. Oversee Daily Floor Operations: Ensure an inviting ambiance by managing seating arrangements, table settings, and cleanliness in the dining area.

2. Supervise and Mentor Front-of-House Staff: Lead servers, hosts, and bussers by scheduling shifts, delegating tasks, and providing ongoing training to maintain high service standards and enhance customer service skills.

3. Ensure Customer Satisfaction: Interact with guests to address their needs and promptly resolve any complaints, ensuring an exceptional dining experience.

4. Coordinate with Kitchen Staff: Work closely with kitchen personnel to guarantee timely and accurate food delivery, especially when accommodating special requests or dietary restrictions.

5. Effective Conflict Resolution: Address and resolve conflicts among staff or with customers to maintain a positive work environment.