Restaurant General Manager

British Garden Centres

Restaurant General Manager

Salary Not Specified

British Garden Centres, Browns Lane, Tamworth

  • Full time
  • Permanent
  • Remote working

Posted 5 days ago, 13 Sep | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 6a86d317977247b497914e744626e966

Full Job Description

Full Time 45 Hours Per Week -- Fully Flexible, Including Weekends.
We are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service.
You must be enthusiastic and wish to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.
The main function of the Restaurant General Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.
Must be able to work weekends. 2 years Management experience.

Experience at management level. Must be able to demonstrate a passion for Guest Service.
As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience., Duties will include:
Organising team schedules, handling staff issues and authorising holidays.
Interviewing, hiring, and training new employees.
Evaluating employee performance and providing training and guidance as needed.
Managing various department-specific initiatives and ensuring that these are completed within the scope, time, and budget.
Filling in for absent employees and assisting teams as needed to successfully complete projects.
Ensuring that employees follow company policies, as well as health and safety regulations.
Ensuring a high and consistent standard of customer service.
Business compliance in accordance with Health and safety and food safety laws and regulations.
Good IT skills - Excel and word.
Social Media - Facebook.

If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

Excellent customer service skills.
Communication and team management abilities.
Live the guest experience.
Managerial experience.
Good IT skills - Excel and Word.
Social Media - Facebook.

Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.