Restaurant Host / Hostess

At Whittlebury Park, we are looking for a passionate and enthusiastic hospitality superstar to join the food & beverage team as a Host/Hostess, you will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere. Nestled in hundreds of acres of ancient parkland, Whittlebury offers an award-winning 254-bedroom four-star hotel, conference, and training centre. We have award-winning facilities including a 3 AA Rosette restaurant luxurious spa and championship golf course., As a member of our Host/ Hostess, you will:

· Provide high-standard food and beverage service in a warm, friendly, and professional manner, promoting Whittlebury Hall and ensuring smooth restaurant operations.

· Maintain a high standard of service and customer care in a friendly and relaxed environment, focusing on the daily function of the restaurant and liaising effectively with guests

· Ensure punctuality and proper attire: Report for duty on time, wearing the correct uniform, and ensure all employees are appropriately dressed.

· Provide excellent service and manage operations: Serve guests' food and beverage needs promptly and professionally, clear used items, attend to guest requests, manage cash transactions, and handle guest queries and complaints.

· Maintain cleanliness and organisation: Perform cleaning duties in the restaurant and kitchen areas, and assist in cleaning, polishing, storing, and distributing restaurant equipment.

· Preparation and Support: Assist in preparing the restaurant for service, including reconfiguring furniture and decorating for special events. Support team members and ensure all tasks are completed to company standards.

· Menu and Booking Management: Prepare menus and buffet labels with allergen information, manage private function signage and menus, check bookings and special requirements, draw up table plans, and handle linen orders

This list of duties cannot be exhaustive due to the requirements of the hotel industry. Therefore, you may be required from time to time to carry out reasonable tasks as requested by management.
The hours of work will vary and will include weekends, late evenings, and holiday periods.

£23961.60 per annum (based on 40 hours per week), At Whittlebury Park, we believe in rewarding our dedicated staff with a fantastic range of benefits. When you join our team, you can look forward to:

Free Golf & Leisure Membership: Enjoy complimentary access to our Leisure Club if you work a minimum of 40 hours each month, and a complimentary Golf membership if you work a minimum of 60 hours each month.
Free Staff Meals: Savor a delicious meal whilst on duty, on us!
Healthcare Cashback: Get cashback on essential healthcare expenses (contracted hours staff only).
Employee Awards: Be recognized and rewarded for your hard work and dedication, whether it's through our employee of the month scheme or Welcome to Work days.
Exclusive Discounts:

Food & Beverage: Up to 50% off on food and drink, including our delicious Sunday carvery.
Spa Products and Treatments: Pamper yourself with discounted spa products and treatments, and exclusive staff offers.
Hotel Stays: Enjoy discounted rates on luxurious stays.
Join us at Whittlebury Park and take advantage of these amazing benefits while working in a beautiful, award-winning environment!

Job Types: Full-time, Permanent

Pay: From £11.52 per hour

Additional pay:

Tips
Benefits:

Bereavement leave
Canteen
Company events
Discounted or free food
Employee discount
Free fitness classes
Free parking
Gym membership
On-site gym
On-site parking
Referral programme
Schedule:

Weekend availability