Restaurant Manager

We are a food takeaway and delivery business. We are looking for a full time branch manager for our branch in Folkestone.,

• organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
• plan and work to budgets, maximise profits and achieve sales targets set by the company
• monitor and control takings in the restaurant and administer payrolls
• recruit new staff, and train and develop existing staff
• coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales
• ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• ensure high standards of customer service are maintained
• implement and instill in your team company policies, procedures and ethics
• handle customer complaints and queries
• carry out marketing activities in line with company policy, including implementing branded promotional campaigns
• prepare reports and other performance analysis documentation
  
  excellent customer service skills
• strong interpersonal communication skills, tact and diplomacy
• the ability to lead and motivate teams and influence people
• confidence to make quick decisions and assume accountability for them.
• Efficiency and ability to solve problems and identify ways to improve processes and systems
• commercial awareness and industry knowledge and trends
• Management experience in hospitality industry