Retail Assistant Manager (Furniture Store)

We are seeking a motivated retail assistant manager for our new furniture and home store shop in Hobley Drive, Swindon. This is a fantastic opportunity to play a key role, where your retail skills will help generate vital funds to support our work, both at the hospice and in the community.

Hours: 37.5 hours per week (five days a week, which will include working weekends and some bank holidays)

What will I be doing?

Supporting the Shop Manager to maximise store income and profits by delivering exceptional retail standards
Maintaining and promoting the highest standard of customer care
Creating eye-catching displays and maintaining cleanliness throughout the shop
Supporting the Shop Manager to engage and train volunteers to assist in the running of the shop
Meeting gift aid conversion rates from people donating goods
Have full responsibility for the store in the absence of the store manager and positively promote and support the aims and values of the hospice

There is an expectation that the assistant store manager will cover the store in the absence of the store manager.

Proven retail experience
Experience of supervising staff
Excellent customer services and interpersonal skills
High levels of organisation with a pro-active approach
Thorough understanding of target driven accountabilities
Knowledge of MS office, Teams and basic IT
Hold a driving license and have access to a car, and be prepared to travel throughout our catchment area (Swindon, Marlborough, Pewsey, Royal Wootton Bassett, Highworth and Cricklade) to cover other shops if needed.
Previous experience either in furniture or charity retail is desirable

This role is a physically demanding position within a busy retail environment which includes the lifting of furniture and donated goods.

In return, you will be joining a great team working in a supportive and collaborative environment for one of Swindon's best loved charities., You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What if every sale you made, every display you created, every customer you enticed in, made a difference to someone's life? And to your local community? Here at a Prospect Hospice shop, it does.

27 days holiday entitlement (pro-rata) plus bank holidays (rising to 29 days with length of service)
Generous contributory pension scheme and life assurance
Discounts with local retailers, gyms and service providers including Blue Light Discount Card
Employee Assistance Programme
Supportive induction, training and development

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.