Retail Assistant - Samsung Experience Store

PARTNER RETAIL SERVICES LIMITED, Chapelfield Grove, Norwich

Retail Assistant - Samsung Experience Store

Salary not available. View on company website.

PARTNER RETAIL SERVICES LIMITED, Chapelfield Grove, Norwich

  • Part time
  • Permanent
  • Onsite working

Posted 1 day ago, 22 Nov | Get your application in today.

Closing date: Closing date not specified

job Ref: 82098c30756e4a78bb924e70478dcf74

Full Job Description

  • Customer Training : Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
  • Customer Service : Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
  • Customer Sales : Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
  • L1 Device Repairs : Provide basic device repair services, resolving common issues promptly.
  • Store Standards : Maintain a welcoming and organised store environment that reflects the brand.
  • Health and Safety : Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
  • Keeping Own Training Up to Date : Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.

    Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products?, Passionate about People : You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
  • Commercially Minded : You understand the retail world and can combine your passion for technology with a results-driven approach.
  • Adaptability : Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances
  • Love for Tech : You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends
  • Continuous Learning : You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.

    At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction.
  • With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey. What we can offer you :
  • Samsung Employee Discount Portal
  • Birthday Holiday
  • Perks and Rewards (Discounts across multiple retailers)
  • Monthly Bonus Potential
  • Well- being Tools and Platform
  • Mental Health First Aid Access
  • Seeded Devices including the latest Flagship Device!
  • Employee Assistance Platform
  • Annual partnership with National Charities
  • Celebrations of Awareness Days and Religious Holidays