Retail Banking Specialist Customer Care Degree Apprenticeship 2025

Providing specialised support during pivotal life moments - whether it's helping someone recover from fraud, dealing with bereavement, or navigating the complexities of mortgages. This role is about empathy and expertise, ensuring that our clients receive the right support when they need it most.

First, you'll need the right qualifications. For the Retail Banking Apprenticeship in Northampton you'll need 3 A levels (or equivalent) at B grade plus GCSE Maths and English at A

• -C (9-5).
Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation.

The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in over 40 countries, employing over 80,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. Our programme is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. Retail Banking at Barclays You'll align to one of the following areas of Retail Banking: Business Banking Working alongside entrepreneurs, helping over a million small and medium enterprises to grow and thrive. Business Banking at Barclays is more than just financial support - it's about fostering long-lasting relationships and giving businesses the tools they need to scale and succeed., Northampton is a key strategic hub, and home to a community of over 3,000 talented people. Our team is behind global business developments such as fraud leveraging machine learning, and redesigning technology for the contact centre of the future. With so much happening, it's the ideal place for a diverse career path.

Annual Salary: £24,0000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our Higher Apprenticeship, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one -all whilst gaining a university-level professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Why a Barclays Apprenticeship? Across 3-4 years, you'll get the opportunity to earn whilst working towards a Financial Services Professional Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. Due to the evolving nature of Apprenticeships, a new Apprenticeship might become available and if deemed more relevant to your role, we'll change the Apprenticeship before you start. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge.