Retail & Cafe Associate (Part-Time)

Peloton Studios operates 365 days a year to deliver both a broad offering of highly engaging subscription content and world-class boutique fitness offerings to our members.
We are looking for team members to join our Retail and Cafe Team based in Peloton Studios London. The ideal candidate excels working in a fast-paced environment, is organized, a self-starter, and has the ability to work well with others, contribute to a welcoming and inclusive workplace.
Upbeat, hardworking, and results-driven, our team are the first impression of the studios. They exhibit a keen knowledge of our product, services, and company. Above all, our Retail and Cafe Associates are strong communicators who are able to understand the needs of their customers, and provide a high level of customer service.

YOUR DAILY IMPACT AT PELOTON

Maximize sales through excellent customer service, product knowledge, and merchandise presentation
Be a brand ambassador of Peloton Studios as a whole, being a source of knowledge on all things retail, cafe and studio experience
Provide outstanding customer service at all times
Work professionally with fellow team members
Help to maintain visual/physical standards of store and cafe area
Appropriately address member feedback in person, via phone or email with a professional and friendly demeanor.
Assist the Group Booking and Events department with any member-organized meetups at Peloton Studios.
Act as event support for all onsite member meet ups, experiences, events held within the studio space
Provide the highest level of customer service to members, prospective members, and guests
Professionally and enthusiastically greet members
Assist members with questions regarding class types offered, instructors, live production experience tickets, promotions or upcoming events
Receive delivered food stocks and supplies, verifying receipt of ordered items
Visual Merchandising of all areas to maximize sales opportunities
Responsible for all saleable items to be loaded to CMS in timely manner
Fully manage stock and inventory in both retail and the F&B site
Work on elevating the current offering and always looking for opportunities to grow

Prior sales experience - preferably in a customer-focused environment
Entrepreneurial spirit with a desire to exceed sales goals
Enthusiastic, energetic, and personable professional demeanor
Excellent written and verbal communication skills
Ambitious, hardworking and team-oriented
An appreciation of fitness and a balanced lifestyle
Must be able to work weekend and late evenings- flexibility is a must

Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
At Peloton, we motivate the world to live better. Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.