Retail Change SME

Lloyds Banking Group

Retail Change SME

Salary Not Specified

Lloyds Banking Group, Leeds

  • Full time
  • Permanent
  • Onsite working

Posted today, 18 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 970132a0c3ed4315984853efb2e57bcb

Full Job Description

A great opportunity to join a hard-working team of finance change professionals responsible for embedding bank-wide changes within Retail Finance in a controlled and clear manner, with a passion for process improvements, data quality and streamlined delivery., The Retail Finance Change team are looking for a driven change SME to join our team. The team supports the wider Finance inbound change process where we are tasked with delivering all aspects of change within Retail Finance. This can be anything from a launch of a new Retail product to a finance system upgrade to the redevelopment of a planning model. We will assess and understand the impact of any bank-wide changes on Retail Finance and work to deliver a safe implementation.

The purpose of this role is to support the delivery of a change agenda within Retail Finance, through a controlled, agile framework. This will include business analyst activity and co-ordination of specific change initiatives.

Day to day, you will:

  • You'll be supporting the Retail Finance Inbound Change process through assessment and triage of initiatives, helping us to prioritise activity and plan effectively

  • You'll be operating flexibly across Retail Finance to deliver prioritised activity in a timely manner.

  • You'll undertake activity required to scope, define and document specific change requirements

  • You'll develop and maintain effective working relationships with key collaborators across Retail Finance, and wider business areas

  • You'll support interaction between Retail Change and external change platform / lab teams.

  • You'll provide visibility and centralisation of Retail Finance data quality issues, delivering through others for resolution.

  • You'll support wider team activities including development / learning, and process improvement.

  • You'll respond to individual and team objectives, investing in improving personal performance by growing own skills and capabilities.

    Great Stakeholder Management - You'll cultivate stakeholder relationships to improve delivery of change outcomes. You'll have experience of handling conflicting priorities by facilitating discussion and resolution.

  • A Finance Background - Previous experience in a Finance based role, with a sound understanding of Finance systems, Finance Change and processes is a necessity

  • Product Background - A well rounded understanding of Retail products to ensure effective application of specific knowledge to facilitate change delivery.

  • Self Motivation - Ability to work collaboratively & independently as part of a wider team and enjoy working with colleagues from different areas.


  • And any experience of these would be really useful:
  • Agile Methodology & Tools - Experience of, and a desire to work in an agile way. This is a beneficial skill, and we can provide training and guidance on how we adopt an agile mentality. Eventually you'll be helping to provide coaching and advice to others whilst and sharing experience on the most appropriate methods and tools to use for the specific work required.

    At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.


  • We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

    We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

    Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know

    We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 28 days' holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies


  • This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.