Retail Manager

Hours: 37 per week (Monday - Friday with a willingness to work evenings & weekends to meet the needs of the business)

To succeed in this role you will need to be able to demonstrate the following skills and experience on your application form:
Proven retail management experience in a similar role / environment
An understanding of retail trends with knowledge of customer preferences in a museum setting
Previous experience of leading a team, with regards development, learning and motivation
Proven track record of meeting & exceeding sales targets
Knowledge of Birmingham Museums Trust and an understanding of our target audience
This is an exciting opportunity to play an instrumental role in driving our retail offer!.

In this role, you will be responsible for overseeing the retail operations across Birmingham Museums Trust, ensuring that shops are run efficiently and profitably. Key responsibilities include managing stock levels, maximising sales opportunities, and delivering excellent customer service. You will lead a team of retail staff, ensuring they are well-trained, motivated, and equipped to meet sales targets. Working closely with the Head of Enterprise, you will develop retail strategies, monitor performance, and ensure that the museum shops provide a memorable shopping experience for all visitors.