Retail Manager

Pilgrims Hospices is looking for a full-time Retail Manager to join the team in our Chartham Furniture Shop, helping to co-ordinate the effective operation and management retail staff and volunteers, as well as the day-to-day service of the shop., The Retail Manager will be responsible for the day to day running of the shops, to include:

• Meeting and exceeding financial targets
• Ensuring the shop is suitably staffed by either paid staff or volunteers to maximise trading
• Maintaining effective stock management and merchandising
• Picking and sorting or ordering stock when required from our central distribution site
• Managing and training volunteers
• Carrying out shop administration
• Ensuring adequate security and ensuring cash handling policies are followed
• Enforcing health and safety policy and procedures
• Implementing and ensuring the growth or our Gift Aid scheme
The post holder must ensure that services are provided to a high standard. For a more extensive list of responsibilities, please refer to the Job Description document., Offering care and support for people with incurable illness where and when it's needed.

Do you have experience in Retail Management, and want to be part of a friendly team who generate income for a worthwhile cause?, To be successful in this role you should have:
• creative flair with an eye for detail and able to present stock to a high standard
• Good organisational and management skills
• Willingness to learn and seek advice
• Excellent communication and interpersonal skills, personable and able to relate to volunteers
• A flexible and positive attitude
• A motivational team builder, who recognises potential in others
• Ability to work independently with minimal supervision
• Excellent interpersonal skills
• Educated to GCSE level or equivalent in Maths and English
  
  As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.
Our commitment is to provide open, compassionate care and expertise for patients and their families - both in the community and in-patient units.

This is a full-time role (35 hrs per week). The role is based at Pilgrims Hospices' Chartham Shop. Working days will be between Monday and Sunday, with a regular shift pattern allocated, although you should be flexible.Our Benefits As an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance. Our workplaces offer:
• + Generous annual leave entitlement + Free on-site parking + Financial discounts, provided through the Blue Light Card membership scheme + Standard Life Workplace Pension; those joining us from the NHS may retain eligibility to membership of the NHS pension scheme + Access to Dover Counselling Services + Enhanced maternity/paternity pay to match the NHS + Friendly and highly professional working environments alongside passionate people + Opportunities for professional development through a range of extensive learning + Cycle to work scheme We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!