Retail Manager

Pilgrims Hospices is looking for a Retail Manager to join the team in our Broadstairs Shop, helping to co-ordinate the effective operation and management retail staff and volunteers, as well as the day-to-day service of the shop., The Retail Manager will be responsible for the day to day running of the shops.

• Meeting and exceeding financial targets
• Ensuring the shop is suitably staffed by either paid staff or volunteers to maximise trading
• Maintaining effective stock management and merchandising
• Picking and sorting or ordering stock when required from our central distribution site
• Managing and training volunteers
• Carrying out shop administration
• Ensuring adequate security and ensuring cash handling policies are followed
• Enforcing health and safety policy and procedures
• Implementing and ensuring the growth or our Gift Aid scheme
The post holder must ensure that services are provided to a high standard. For a more extensive list of responsibilities, please refer to the Job Description document., Offering care and support for people with incurable illness where and when it's needed.

Do you have experience in Retail Management, and want to be part of a friendly team who generate income for a worthwhile cause? Do you want to go home knowing you've made a difference to families across East Kent?, To be successful in this role you should have:
• Experience working in a target-driven retail environment.
• Retail sales experience at managerial level
• Entrepreneurial and commercial mind.
• Educated to GCSE level or equivalent in Maths and English
• Able to assist with the movement of furniture
• Excellent communication and interpersonal skills, personable and able to relate to volunteers
• A flexible and positive attitude
  
  As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.
Our commitment is to provide open, compassionate care and expertise for patients and their families - both in the community and in-patient units.

This is a permanent full-time role (35 hrs per week) and is based at Pilgrims Hospices' Broadstairs Shop. Working days will be between Monday and Sunday, with a regular shift pattern allocated, although you should be flexible., As an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance. Our workplaces offer:
• Friendly and highly professional working environments alongside people passionate about what we do
• Opportunities for professional development through a range of extensive learning
• A workplace pension scheme. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• A good work-life balance and realistic working hours
• Financial discounts, provided through the Blue Light Card scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing
We invest in our employees, which is one of the key things that makes us an award-winning employer of choice!