Retail Manager

The post-holder will be responsible for managing the staff and volunteers within the Littlehampton store, day-to-day store operations and leading initiatives to maximise profit from the sale of goods. Key duties and responsibilities are as follows:

• Management
+ Maximise the revenue from the shop, through sales from donated and new goods + Ensure the team delivers high standards of customer service + Manage the shop in line with budgeted targets and retail KPIs and monitor the shop's performance against those targets + Initiate and implement sales promotions, stock generation activities and income from new goods + Establish and encourage a safe environment that embraces new ideas and creativity + Achieve the highest standards of merchandising and shop layout
• Staff Management: Help to recruit and retain great staff and volunteers and to help them reach their full potential through training and personal development. Be responsible for the welfare of the staff and volunteers and for maintaining a good team morale and motivation.
• Shop Operations
+ Ensure the shop operates in line with retail policies and procedures + Ensure that all statutory regulations are met with regard to Health & Safety, trading standards, and employment legislation. + Assist and, on occasion, run other shops as required + Maximise Retail Gift Aid income and ensure all gift aided stock is captured on donation and at point of sale., We're committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer various family-friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, facilities and services to support staff from different backgrounds.

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services. Our sister hospice, Chestnut Tree House, is the children's hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions. You'll be joining our organisation at a very exciting time, as St Barnabas Hospices and Martlets Hospice are in the process of merging. Bringing our teams and resources together, as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce., An enhanced DBS will be sought, if you are successful in this role. The safe recruitment of staff at St Barnabas Hospices is the first step to safeguarding and promoting the welfare of children and adults in our care. As an employer, we expect all staff and volunteers to share our commitment to safeguarding. The information you provide on your application form is the only information we will use to decide whether or not to short-list you for interview.

£24,277,
• Company pension scheme
• 27 days annual leave (increasing after each year of continuous service, up to 30 days) + bank holidays
• On-site education support and study leave opportunities
• Option to access Health Shield and cover your everyday cost of healthcare for less
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card