Retail Manager (food)

Waterfield's is a well-established Northwest based family-owned quality baker with 36 shops across the Northwest. We believe that all members of staff have a valuable contribution to make to the success of our business.

As a Waterfield's Retail Manager, you are expected to manage your team to maximise sales through effective stock ordering, merchandising, and providing exceptional standards of customer service. We provide our customers with great tasting quality savouries, sandwiches, bread, and confectionery goods. All served in a friendly environment in a variety of locations from towns to villages across the Northwest where exceptional customer service is the norm not the exception.

We are searching for the right person to join our company as a Retail Manager in our shop based in the Southport Area You will undergo training in one of our existing shops before taking over your own shop. You must be passionate about our products with excellent communication skills & the ability to lead, motivate and develop your team to deliver exceptional customer service in order to achieve the required business results.

A working knowledge of food safety and health & safety legislation is essential, as is a background in retail management, (ideally food retail) crucially you will be adept at spotting commercial opportunities and reacting to the needs of your customers.

This role will particularly appeal to an ambitious retail manager or experienced assistant manager looking for the next step in their career, additional training will be provided.

Key responsibilities include:

· Full operational responsibilities for managing the store operations on a day-to-day basis.

· Driving sales through product availability.

· Delivery of exceptional customer service.

· Ensuring compliance with health & safety and food safety legislation.

· Hands on training and development of your team.

· Create a fun environment with a good working culture.

· The ability to work in a pressurised environment and to "think on your feet".

· A self-motivated confident individual with a can-do attitude.

· Excellent time management and organisational skills.

· 40 Hours per week over 5 days between Monday & Saturdays 8.30am - 5.30pm (day off during the week, usually a Wednesday)

· Competitive rate of pay a basic starting salary of £13.00-£13.50 per hour (£27,040 - £28,080 per year) along with an additional target related bonus system with the potential to earn an extra £2600 per year)

· Uniform provided.

· Generous staff discount

· 4 Weeks paid holiday per year