Retail Replenishment Planner

An opportunity has arisen within the Retail Replenishment team. The focus of the role is to oversee the order generation for all Greggs shops, deal with shop queries and ensuring that issues are resolved to provide shops with an accurate order. Orders need to be generated in time for production and picking within relevant supply sites. This is a busy varied role working in a small friendly team..,

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role (16 hours per week) however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Newcastle upon Tyne
What you'll do As a Replenishment planner you'll:
• Support with the analysis of the creation of orders based on sales forecast and replenishment factors within the SAP replenishment system ensuring orders are sent to the correct supply centre for production or picking on time.
• Flag any articles where orders appear too high or too low to the forecasting team especially during periods of seasonal change, new launches and activity and lines which are being discontinued.
• Support the Hygiene order cycle between shops, retail, procurement and supply sites.
• Dealing with shop queries and ensuring that issues are resolved following the most appropriate course of action
• Support the stock count process for new shops, offline shops ad hoc counts and season counts in shops.
• Keep up to date with future NPD, discontinuations, activity plans and forecast changes.
• Manage the allocation of product for seasonal lines, NPD or stock shortage.
• Manage the offline shop order process, ensuring any relevant shops get a good shop order.
• Support the analysis of what articles are being amended in shops and what impact that is having on availability and waste.
• Audit the delivery cycle maintenance in the replenishment system, flagging issues for resolution with the forecasting team or MDM where appropriate.
  
  You will fit right into this role if you can demonstrate:
• You are a strong team player, able to build good working relationships at all levels
• A proven ability to provide excellence in customer service
• High levels of accuracy and attention to detail
• Experience of, and the ability to multi-task and work with multiple priorities calmly and at pace
• Strong skills in planning, prioritising, and organising
• Excellent written and verbal communication skills
• Strong administrative and organisational skills
• Multi-tasking and working with multiple priorities at pace, delivering results within tight timescales
• Strong IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
• Strong numerical and analytical skills
• You are self-motivated with the ability to work under pressure and using own initiative
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture - recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!
  
  We love what we do and we have fun! It doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join the team.
  
  Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Paid breaks
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers