Retail Sales Advisor

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can. As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service Use product knowledge to provide recommendations and help customers find the best product for their needs Mix paint for Customers, process specialist orders, and request special stock within the Branch network Developing sales of the Company product range including wallpaper, paint and fabric Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales Assisting with stock maintenance in the branch Unload deliveries and ensure stock is distributed throughout the store
Who we are looking for to join our team:
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations Approachable, possessing an open and friendly personality - happy to help both customers and colleagues Enjoys working and supporting a team, but can always be relied upon to work as an individual Willing to attend training to become a Fire Marshall and/or First Aider if required Keen to learn, develop skills, and progress within our industry Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
  
  Salary - £25,255.00 per annum plus pension and company benefitsWe have an exciting opportunity for a motivated and friendly Retail Sales Advisor who is passionate about providing the best customer service to join the team at our Brewers Decorator Centre in Poole. Experience with our products isn't necessary, if you have experience in retail, have the drive and motivation to do a great job and can bring exceptional customer service and team working skills to the table, we'll give you everything else you need to succeed.Our Poole Decorator Centre has been serving the local community for over 20 years offering a vast range of designer, trade and specialist paints as well as a wide selection of wallpaper pattern books and all the decorating materials our customers need to get either their professional or home décor jobs done - making us the go to place for retail customers, trades people and DIY enthusiasts in the area. In addition, we offer a delivery service to customers as well as an
award winning Spraystore service on-site where we offer customers a selection of spray equipment and demonstration area. Branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm. A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

In return we offer a comprehensive benefits package consisting of:
• Competitive rates of pay 31 days holiday including bank holidays increasing with service Free life assurance 5% of your salary employer contribution to the pension plan (subject to employee contributions) We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Brewers Colleague discounts giving you huge savings on your home improvements Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments Discounts and rewards with selected partners - major high street brands, supermarkets etc Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis, Staff uniform and uniform cleaning tax relief
Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District