Retail Supervisor

£34653

Tate, City of Westminster

Full time
Permanent
Onsite working

Posted today, 24 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 895ee329ef794129848c2f4af81e122a

Tate

Full Job Description

Support the daily running of retail operations, empowering and motivating the retail teams under the direction of the Retail Leadership Team
Providing exceptional customer experience by building rapport, engaging with our customers and responding to their needs; leading from the front to ensure our teams are doing the same
Maintaining a real focus of retail standards within the shops
Empowering the wider retail teams to execute KPI targets whilst motivating and line managing your own team
A proactive and flexible approach; in an everchanging environment you know the key to success is adaptability and a positive outlook, You must be able to consistently work weekends, morning and evening shifts, as well as holidays
We have a variety of vacancies at Tate Modern and Tate Britain, and although you will be based at one site, you will need to be flexible across London
The role involves working delivery shifts that includes unloading, moving and unpacking stock

Are you looking for a new challenge in a role where you can combine your love of customer engagement with your enthusiasm for art? Would you like to join a team that puts its people first? If the answer is 'yes!', we can't wait to hear from you., You have experience as a retail supervisor, line management and motivating teams
You have experience of working with KPIs
You have excellent communication and collaboration skills and you excel when working as part of a team
You are passionate about providing an exceptional customer experience, you can engage with a diverse audience and use your initiative to deliver results
You are curious. You will find time to learn about our products, visitors and processes - using your knowledge to support your team and engage customers
You want to work in a shop that looks it's best and you will take pride in maintaining high retail standards
You have experience of working and cashing up a till and can confidently and accurately handle money
You are flexible and happy to adapt to changes and help out where needed
You share our commitment to creating a diverse and inclusive space for visitors and colleagues
You demonstrate our values at Tate being open, bold, rigorous and kind

Tate Commerce is part of Tate Enterprises Ltd. the trading arm of Tate. We operate retail activity across Tate's four sites, encompassing publishing, product development, image library and licencing

We strive to ensure our opportunities are open to all - you can read more about our commitment to Diversity and Inclusion here
We offer great range of benefits including:
Access to all our galleries and exhibitions, including staff previews
Generous discounts in our shops and restaurants
Access to a wide range of training
Long service awards
Employee Assistance Program
Tate Benefits employee discount scheme
Cycle to Work scheme