Retail Team Member - Grantham

With your enthusiasm to provide a great service, you'll welcome and talk to our visitors to the shop answering any questions they have., Reporting to the Retail Manager, you'll join a team made up of two staff, the Retail Manager, two Retail Team Leaders and 20 volunteers. You'll engage our customers with the diverse stories of Belton and the National Trust as a whole, bringing to life how our ranges reflect these stories., As Retail Team Member you'll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.

We'd love to hear from you if you are:

• Customer focused with positive attitude
• A team player, but also can work by yourself
• Well organised and adaptable
• Willing to learn new skills
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

This role is a peak time only role and does involves predominantly working regular evenings as well as weekends at our magical Christmas at Belton lights trail event which runs from 22nd November to 1st January (the property is closed on Christmas Day). Salary: £11.50 per hour, The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Tax free childcare scheme
• Rental deposit loan scheme
• Season ticket loan
• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme