Retail Team Member - Warwick

We're looking for a Retail Team Member to welcome visitors to our two National Trust shops at Charlecote Park, to answer their questions and help them make the most of their day., You'll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.

We'd love to hear from you if you're:?

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Salary: £11.50 an hour Duration: Permanent Hours: 780 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. During busy seasons of the year you will have more shifts per week, and in quieter seasons you will have fewer shifts per week. On average, it is 2-3 days per week, but expect to work more days during holiday seasons when we have most visitors. Weekend and public holiday working are required, and shared between the team. Charlecote Park is open 364 days a year (closed Christmas Day). Shifts run from 10:15am - 5pm (Summer opening hours) and 10:15am - 4:30pm (Winter opening hours) with 30 minutes lunch break., The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Tax free childcare scheme
• Rental deposit loan scheme
• Season ticket loan
• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most locations
• Independent financial advice