Retirement Living Officer

We currently have an exciting opportunity for a Retirement Living Officer to join our successful Retirement Living team on a permanent basis to work at our Retirement Living Scheme in Porchfields, Shrewsbury. We're looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services., As a Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.

Experience of working in a customer focused environment
Experience of taking a hands on approach to solving problems
Good organisational skills
Competent in using IT packages including Microsoft Word, Outlook, Excel etc
Ability to work effectively under pressure
Excellent verbal, written and face to face communication skills
Full UK Driving Licence and access to your own vehicle.
Due to the nature of this role, an Enhanced DBS will be required.

As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.

Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.

Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. You can find out more about Housing Plus Group and why we are a great place to work in the About Us guide attached.

The boards of Housing Plus Group and The Wrekin Housing Group have decided to take the next steps towards a formal merger. The formal merger is expected to take place in January 2025 when all the legal and regulatory requirements have been completed, at which time The Wrekin Housing Group will become part of the new Housing Plus Group. Find out more on our merger update page.