Revenue & Benefits Administration Assistant 6 month FTC

Swale Borough Council is looking to recruit an Administration Assistant on a 6 month fixed term basis to work within our Document Control Team providing support to the Revenues and Benefits section.

The successful candidate will ensure that all documents relating to benefit administration are scanned and indexed onto the Document Management System. You will provide other support, including sending out daily correspondence, identifying fraudulent documents and downloading benefit claim forms.

It is essential that you are either educated to GCSE standard at grade C/4 or above including Maths and English, or an equivalent qualification such as NVQ level 2 in a subject area such as Business and Finance or Administration, or that you have good experience in an administrative field.

You will be confident in using different IT systems and have knowledge and experience of MS Office (Word, Excel and Outlook).

The successful candidate will have good communication and team working skills and the ability to learn quickly. You must not be afraid to ask questions., You will be self-motivated, able to work with minimal supervision but also be a team player.

You will have experience of general administrative duties using various IT systems including Excel. You will have the ability to prioritise and manage workload to ensure deadlines are met.

Additionally, you will have excellent communication skills, both written and verbal and the ability to recognise and handle sensitive and confidential information., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

This is a full-time position on a fixed term contract for 6 months. This role is not eligible for sponsorship.

About Swale Borough Council

Swale Borough Council is a progressive and ambitious Local Authority, located less than an hour from Central London in an attractive and diverse part of Kent involving urban, rural, and coastal areas. We believe that staff are our most valuable asset and we're committed to attracting and retaining the very best. In recent times we have adapted and evolved to meet the current world by introducing a 34-hour week, recognising that staff wellbeing and work life balance is high on our agenda.

Our Offer, A range of benefits including:

• 34-hour full time working week with the offices closing at 1:30pm on Friday


• 7am to 7pm flexi time to suit personal circumstances for most roles


• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.


• Additional 3 days leave given to enable a close down of the offices between Christmas and New year.


• Free parking


• Range of flexible working opportunities to accommodate people's home/work life balance including compressed hours, 9-day fortnight, part time.


• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities


• Employee Assistance Programme which provides confidential & independent information and access to counsellors


• Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.


• Life Assurance - three times your annual salary (for members of the LGPS)


• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work


• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.


• Annual flu vaccine


• Cycle to work scheme


• Staff benefits discounts on leisure, eating out, holidays and shopping


• Excellent learning and career opportunities for committed individuals


• A professional fee payment, if required for the role