Revenues and Benefits Officer

About the Role: As a Revenues and Benefits Officer, you will join a dedicated team and play a vital role in ensuring the accurate assessment, administration and collection of council tax and business rates. Your work will directly impact the lives of residents and local businesses, helping them access the support they need whilst also ensuring unpaid debt is collected promptly.

Do you have a keen eye for detail and a knack for problem solving? Join our team in Revenues and Benefits, where every day presents new challenges and opportunities., If you're passionate about making a difference and excited to tackle complex challenges where accuracy and attention to detail is crucial, this is the perfect opportunity for you!,

• Strong analytical and numerical skills.
• Excellent communication and interpersonal abilities.
• Proven experience in a similar role or within a financial setting is desirable.
• A proactive approach to problem-solving and customer service.
• Knowledge of relevant legislation and regulations is an advantage but training will be provided for the right candidates.
  
  Our vision
To provide excellent business support services to the public sector and those who work with them. Our mission Creating and building trusted and sustainable relationships in order to deliver business critical services for our key customers. Our values
• Passion for improvement - Continuous improvement to develop more effective ways of delivering services for our customers
• Customer focus - Satisfying our customers and helping them to support themselves
• Professional integrity - Bringing the best of our shared technical expertise and professional values to our work
• Mutual support - Whether one-to-one or in teams, we encourage and support each other to strive for excellent performance in all that we do
• Ambition - Our staff are committed to the success of our company in delivering effective services to organisations, communities and individuals
  
  Customer Service, Other
All Departments is a required field Advertising Salary £25,826 - £32,446 per annum Interview Date: Not Specified
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• Revenues and Benefits Officer, Competitive salary and benefits package.
• Opportunities for professional development and career growth including the opportunity to work towards a recognised IRRV qualification.
• A supportive and inclusive work environment.
• Make a positive impact in your community.
Rolling into a new career! Our rolling recruitment process allows you to apply anytime, ensuring you won't miss out on exciting opportunities. What is Rolling Recruitment? Unlike traditional hiring timelines, our rolling recruitment means we're constantly reviewing applications. This allows us to find the best talent whenever it becomes available-like you! Don't wait for the "right time" to apply-your future starts now! Submit your application today and be part of our dynamic team. We can't wait to meet you! Hoople offer 26 days annual leave plus Bank Holidays rising to 31 days after 5 years' service, and an Aviva salary sacrifice pension scheme. We also provide a flexible benefits scheme which provides a range of benefits and discounts across retailers, the option to buy or sell annual leave, cycle to work scheme and healthcare plans. We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered. The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
• Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme;
• Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.