Reward Consultant

This customer focused role sits in a specialist team in the HR shared service at Whitley and will primarily resolve customer enquiries specifically relating to reward matters and be responsible for the delivery of global and/or UK reward processes.

Working closely with key business stakeholders, you'll pro-actively keep documentation up to date, implement approved changes and continuously seek improvements in order to be able to deliver effective and efficient reward support to the business.

The role will coordinate and deliver the company's job evaluation, downgrade and stand in process continually looking for improvements. It will support on the legislative reporting requirements acting as a reliable source for internal and external reward benchmarking data whilst working closely with the recruitment teams ensuring efficient processes and training is in place.

Key Accountabilities & Responsibilities:

• Support the operations for Reward and manage own performance delivery


• Deliver a HR customer service focused on the resolution of inquiries regarding HR policies, process and procedure via JLR's internal query management system


• Ensure JLR has appropriate access to market data and uses it in a consistent manner across UK and Europe, when providing market data analysis and establishing the Recruitment ranges


• Support the internal grading process through evaluating roles which require assessment and Support Reward key processes such as recruitment, stand-in and downgrading


• Support and coordination of the annual compensation planning programme, including the pay negs when appropriate
  
  Previous experience of working in HR Customer Service role at a similar level


• Ability to deliver results consistently in a fast-paced HR contact Centre


• A good level of Excel knowledge


• Outstanding analytical understanding and expertise, with close attention to detail


• Ability to multi-task a high personal workload, balancing delivery of conceptual work with attention to detail and hands on delivery