Right to Buy & Acquire Administrator

This is a fantastic opportunity to join our Home Ownership team as a Right to Buy and Acquire Administrator as the team offers great training and career development opportunities. This role is fast paced and well suited to someone who can think on their feet and handle a changing workflow. Whilst this a home-based role, the Administrator will occasionally be required to travel to our Worcester or Solihull offices for team meetings. What could you be doing? As a Right to Buy and Acquire Administrator, you will process the sale applications of Platform Housing Group stock from initial enquiry to final recommendation, including liaising with Solicitors, Legal Services and other departments as required. The role will require you to prepare all aspects of work applicable to the sale of properties including, registration of Right to Buy/Acquire applications, checking them for completeness, accuracy and compliance with relevant legislation for manager authorisation. You will deal with customer enquiries via letter, e-mail, phone and webchat in a prompt and professional manner with intent to satisfy their reasons for contact at first stage before referring.

• Experience of working in the Housing industry, preferably in a Sales, Home Ownership or customer focussed role.
• Knowledge of up-to-date housing legislation would be preferred.
• First class organisational skills with the ability to meet deadlines.
• Experience of working closely with customers in a customer focussed environment.
• Driving license and use of own vehicle will be required for travel to group offices and to undertake scheme visits.
• This role will require a basic DBS check.
  
  Platform Housing Group are one of the largest housing associations in the Midlands. Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies., Join us and find your purpose at Platform!
Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy., We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Salary £24,768 to £27,520 plus excellent benefits Location Home based with occasional travel to Solihull or Worcester offices as required Mergefield Title {Mergefield Value} Mergefield Title {Mergefield Value} This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.,
• Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
• Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
• Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
• Pension scheme with employee contributions of up to 6% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)
• Learning and Development opportunities
• Salary sacrifice electric vehicle scheme and cycle to work scheme
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers