Right To Buy and Resale Officer

Hackney Council is seeking a motivated and skilled Senior Right To Buy and Resale Officer to join our dynamic team. In this pivotal role, you will deputise for the Right To Buy and Resale Manager, helping to develop effective performance management strategies and ensuring adherence to all statutory requirements related to the Right to Buy (RTB) scheme and other home ownership initiatives.

Your primary responsibilities will include monitoring team performance in processing RTB applications, conducting compliance checks, and managing lease extension and enfranchisement inquiries. You will also provide essential support in administering shared ownership and rent to mortgage processes, while ensuring all internal policies align with legislative guidelines.

You will play a key role in providing comprehensive support for performance monitoring, handling complaints, and responding to inquiries from Members and the Mayor's Office. Collaborating closely with various stakeholders, you will facilitate property transactions and ensure effective communication regarding customer inquiries.

To excel in this role, you should have a solid understanding of housing legislation, particularly the Housing Act 1985 and related regulations. Experience in dealing with complex queries, a customer-friendly approach, and the ability to manage multiple priorities are essential.

If you are ready to contribute to improving housing services in Hackney and help residents achieve their home ownership goals then join us in making a positive impact in our community. Your expertise can help shape the future of home ownership in Hackney!

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London's most vibrant and diverse boroughs. It's one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.