Risk Manager - Insurance

Here at Saga, we are seeking a Risk Manager - Insurance. This role is to support the Head of Insurance ERM and/or Head of Prudential Risk and lead as required in the development, implementation and oversight of the enterprise risk management framework for Saga Insurance. Insurance Risk Managers are responsible for leading day-to-day business partnering activities, with particular focus on risk and control self-assessment activities, risk appetite statements, policy compliance and the maintenance of good organisational governance. The successful candidate will possess excellent interpersonal, organisational and leadership skills, with the ability to collaborate closely with business stakeholders across multiple entities and levels of seniority.Role Responsibility

• Support, oversight and report on delivery against all aspects of the Enterprise Risk Management Framework across allocated functions.
• Through business partnering activities, monitor the efficiency and effectiveness of the risk and control self-assessment process across the business.
• Define and document control procedures and processes for business areas, and oversight testing and monitoring to assess their effectiveness. Identify control deficiencies and work with relevant teams to address and rectify them in a timely manner.
• Ensure the business complies with the requirements of the incident management framework, undertaking root cause analysis and other review techniques, to provide appropriate assurance and oversight.
• Ensure that the Insurance Risk Appetite Framework is embedded, with approved risk appetite statements, and supporting KRIs, which support senior management decision making in the Insurance BU, regularly reviewed, updated and reported on.
• Ensuring business functions consider risk factors within decision making processes and outcomes. Identifying, developing and deploying appropriate risk management tools, techniques and strategies to ensure risk management across the Insurance BU is value adding and contributes towards the overall strategy/strategic delivery and performance of the business.
• Actively promoting a risk culture of care that encourages appropriate risk taking, aligned to strategy and risk appetite, with effective and timely response to risk.
• Ensuring Insurance management have a sound understanding of the Enterprise Risk Management Framework through formal training, informal discussion, online tools, policies and guidance documents.
• Working closely with the Conduct Risk team to ensure Conduct Risk is sufficiently embedded within the Insurance Division and that the Conduct Framework provides senior management with the required level of assurance that the Insurance Division manages its Conduct Risk within Board approved appetite levels.
• Providing 2LOD support, challenge and guidance to meeting Solvency II obligations within the Insurance Division.
• Ensuring there is an open and collaborative relationship across 1LOD, 2LOD and 3LOD teams.
• Reviewing and maintaining delivery of appropriate risk governance, through the formation, attendance and participation in risk committees and other governance committees, where risk engagement is required.
• Providing 2LOD review and challenge of risk reporting.
• Producing risk papers for all relevant Operating Entities.
• Supporting the monitoring of industry trends to benchmark ERM and track external best practices relevant for the Insurance Division.
• Assisting with the relationship management and development needs identification and delivery for ViClarity (3^rd party risk tool).
• Being the coordinator of risk content for key reports such as e.g., the Annual Report and Accounts, ORSA or TC2.4.
• Providing 2LOD reviews of key projects and products within the business to ensure positive customer and business outcomes.
  
  At least 5 years relevant industry risk experience.
• Proven track record of working effectively through change with senior management.
• General Insurance risk management experience, including underwriting, pricing and claims management.
• Risk qualification or similar desirable.
• Experience of Solvency II desirable.
• Highly organised and methodical, with the ability to manage multiple tasks and deadlines, whilst working tight deadlines
• Must be able to work to a high degree of accuracy
• Flexible approach, personable and able to embrace change
• High work ethic and drive, with ability to self-manage
• Demonstrable competence in writing clear and concise reporting and producing performance packs for senior management
• Maintains discretion, confidentiality and professionalism
• Positive outlook, with a solution-centric approach
• Excellent communication skills across all business levels
• The ability to foster a positive culture that prioritises good customer outcomes and shows high levels of engagement with the wider business.
• Ability to see the broader picture and recognise the effects of actions/problems on all areas of the business
• Effective use of Microsoft Word and Excel, and good general IT literacy
  
  Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better. We're passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We're dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference. Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues. We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich. BENEFITS AVAILABLE TO ALL COLLEAGUES:
• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform