Road Safety Support Administrator

We are looking for an experienced administrator to join our Road Safety Support Unit (RSSU).

You will be carrying out a really important role which contributes directly to bringing offenders to justice and making a meaningful difference to the communities we serve and protect.

If you are looking for a new opportunity; something different to anything you've done before then consider Avon and Somerset Police. It is the perfect place to continue your career and make a difference.

Avon and Somerset Police can offer a huge variety of careers and this is an excellent opportunity to join a large organisation with the likely prospect of future development.

If you're looking for a challenge that enables you to use your previous office and administrative experience, then this opportunity could be the perfect fit for you! You'll manage your own workload, effectively prioritise tasks and meet deadlines. Your attention to detail will be critical to ensure both accurate data input and retrieval.

The RSSU focuses on detecting and prosecuting road traffic offences such as collisions, officer-reported incidents, speeding, and red-light violations. By bringing your positive attitude and excellent interpersonal skills, you'll contribute to a collaborative team where every member plays a vital part.

In this role your main responsibilities will be:

Manage, create and update records across various computerised databases and manual systems, ensuring data accuracy and consistency.
Search and retrieve information from databases to compile files and records in line with police procedures, maintaining attention to detail throughout.
Communicate with offenders, internal teams, and external agencies via phone and written correspondence, adhering to legislation and policies such as GDPR.
Draft letters and correspondence as required by the unit, ensuring professionalism and compliance with guidelines.
Carry out general administrative tasks, including printing, scanning, and handling incoming and outgoing post.

Proven office and administrative experience, including record-keeping, filing, and handling enquiries.
Proficient in computer use, with experience in data entry and retrieving information from computerised systems.
Skilled in interacting with people over the phone, with a professional and approachable manner.
Experienced in working within established guidelines and procedures, ensuring accuracy and compliance.
For full responsibilities and role requirements please refer to the attached role profile., To be eligible to apply for this role you must have a 5 year 'checkable history' in the UK - ideally this means that you would have been resident in the UK for the last 5 years., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Full time- Monday- Friday (Flexible working)

-Part time-18.5 hours per week. Days/hours to be discussed at time of offer.

Role location: This is a blended role. The RSSU is situated at Unit 2, Portisfields in Portishead, where you will be required to work 1 to 2 days a week on a rota basis. If you'd like to work from the office more frequently, you can do. Please note that we will review the requirement to work from the office on a regular basis to ensure we meet the expectations of the organisation.

Provisional Interview date: Week of 13th January 2025.