Room Attendant

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.,

• As a room attendant you greet all guests in a warm, friendly, and courteous fashion and to always maintain a professional manner.


• Clean assigned bedrooms, bathrooms, and public areas and to ensure stocks of bathroom and bedroom items are replenished to correct standards


• To report any defects found in the bedroom, corridors or public areas to the Head of department


• To deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.


• A room attendant you will be an integral part of the hotels team working and cooperating with colleagues to enhance the guests always experience


• A knowledge of SALT and positively contribute to the department and hotels score


• Follow the company controls procedures in accordance with company checklist


• Manage your working rota efficiently, ensure you are always prepared for work; your trolley and caddy are stocked appropriately


• Consider wastage without compromising standards


• Be energy efficient within the department, turning off lights, equipment etc when not in use


• Develop own skills and knowledge through training, communication, and teamwork
  
  Passionate and willingness to learn


• Positive attitude and someone who makes our guests smile


• Genuinely friendly and caring


• Enjoys working as part of a team


• Ambitious and hard working


• Display's behaviours that enhance the company values.


• Good communication and excellent grooming standards


• Ability to work morning, afternoon/evening, and weekends


• Deliver exceptional customer experiences all the time


• Someone who makes our guests smile


• Is the Room Attendant role for you for you, do you have you the skill set and experience to take on this role? Then what's stopping you?
  
  Located in the heart of England, just off the M6, you'll find our DoubleTree by Hilton Coventry hotel. Newly refurbished and welcoming, this modern hotel is a top choice for business travellers, convention attendees and families. Savor our signature, warm chocolate chip cookie and enjoy the various amenities designed for a comfortable stay.


Unwind in a spacious guest room with complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out. Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms.

Relax at our LivingWell Spa with a personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and available on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply


• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.


Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift


• Sales incentives and initiative rewards


• Discounted / Free use of leisure facilities - "Hotel specific"


• Free Car Parking - "Hotel specific"


• Stays in our hotels at discounted prices or


• Even free stays in our hotels as one of our rewards & recognition incentives,


• Opportunities for your personal development within the Hotel Group Brand Portfolio


• Fully funded apprenticeships - T&C's apply


• Annual Holidays entitlements inclusive of Bank Holidays


• Opportunity to buy additional holiday entitlements


• Pension enrolment